TERMS & CONDITIONS

Please read the following conditions carefully.

The terms and conditions apply to all business transactions carried out by us platecreator.com.

The person who is applying for these bespoke goods from us www.platecreator.com will hereinafter be referred to as the ‘Purchaser’

Your statutory rights are not affected. It is the sole responsibility of you the Purchaser to ensure that all the correct details are entered into Platecreator.com ordering system at the time of purchase. If you the Purchaser are choosing to upload your own badge Platecreator.com cannot be responsible for its quality or layout, we print directly from your creation so what you see on our site is how your finished plates would look. If you are unsure with the image do not hesitate to email julie@platecreator.com

Under the Distance Selling Regulations Platecreator.com must notify you that the service we provide begins as soon as an order is received. Subsequently there is no ‘cooling off period’, the transaction cannot be reversed and no refund can be given. In no circumstances shall the Company be made responsible for any wish by the Purchaser to cancel the agreement. In such cases where any payment made shall be refunded in full, provided that the failure is through no fault of the Purchaser but by the Company. The Company’s liability is strictly limited to a full refund only and no claims for damages; interest on monies paid or any other expenses shall be entertained. Whilst every attempt is made to ensure the fastest possible dispatch of goods, the Company cannot guarantee any specific time period for the full transaction. The Company cannot accept responsibility for delays or errors caused by the postal system, third party carriers and electronic mail. Any problems or issues with an order once delivered the Purchaser must inform the Company within seven days of receipt.

The company will replace any goods that are damaged in transit or do not meet the quality standards that we set. If the purchaser has received damaged goods or goods that do not meet their expectations please send an email through to the company with photos. The purchaser must not fit any damaged or goods they are not happy with to any vehicle, in doing so means the purchaser accepts the quality of the goods and no replacements or refunds will be issued. Any returns made will be at the purchasers own expense as the company will issue refunds/replacements on sight of photos. All plates are quality checked before leaving our premises.

All orders are despatched by Royal Mail. Orders placed before 3pm will be despatched on the same day . Orders placed after 3pm on a Friday will be despatched on the Monday after. Timescale for receiving your parcel will depend on which postage option is applied. If you need your item sent to an alternative address, you must add the address to your PayPal account and please be aware that www.platecreator.com cannot be responsible for items lost in the post due to incomplete or incorrect addresses being given. Packages delivered by the Royal Mail will not be considered as ‘lost’ for a period of 15 working days at which time a replacement will be sent out.

If you have any questions or are uncertain as to the meaning of any aspect of these terms and conditions you must contact us prior to placing your order, as all orders received and acted upon by us on the understanding that our terms and conditions have been read, understood and accepted by the Purchaser. Click here to email us any questions you may have.

TRADEMARKS / COPYRIGHT : If you feel that we have infringed on any copyright or trademark with regards to materials/signs used within the content of this website, please contact julie@platecreator.com and we will remove the content immediately.

PRIVACY POLICY: We do not store credit card details nor do we share customer details with any 3rd parties.

If you have any questions about these terms and conditions, please feel free to contact us by emailing julie@platecreator.com